week 5 for bus

I’m studying for my Health & Medical class and need an explanation.

I have a question that need you to answer and I listed 3 different answers all you need is to paraphrase one really good answer


Here is where your previous ideas and education will blend well with this module. From the selected reading, present your evaluation of how well you think the BC community understands emergency response. Remember, they are not “disaster junkies.” In well-crafted paragraphs, present what you think is reasonable for BC personnel to understand and, as well, what you think should be expanded and thusly focused upon. Act as somewhat of a “chapter reviewer” of this section. Comment upon selected others when appropriate. The textual references for week five (Chapter 7) center on “emergency response.” It gets at business/organization understanding of this concept that may not be as familiar as are those in emergency management.

Answer 1

Jun 19, 2020 Jun 19 at 10:44pm

A business’s capacity significantly influences its long-term success, particularly in times of crisis to emergence response. Hence, the emergency response team (ERT) plays a significant role in keeping a business successful (Burtles, 2016). Resources, plans, and procedures are secondary to the ERT performance of a business. Performance concerns come to test in mitigating or confronting unique challenges and settings typical to a particular enterprise. Such dramatic incidents would instigate emotional responses and defense mechanisms by the ERT such as; taking refuge to a previous set up that successfully handled a related change in the past, restoring to a set up before the incident by activating “escape to the past” mechanism, accepting and taking action on the present incident, or adjust to an overwhelmed Misfit paradigm (Burtles, 2016). Assembling an effective ERT is thus essential to allow a justified and working emotional response and mechanism in times of both expected and unexpected incidents. The ERT team comprise of executives through which their actions help manage and control an emergency incident. In selecting a successful ERT, a combination of careful selection, thorough training, education and exercising, and appropriate tools for the job is highly recommended. To provide empowerment and control in a comfortable, familiar manner and respectfully, three management and control models are widely used in emergency response situations by the responsible authorities. These models include; Bronze model, silver, and gold control models (Burtles, 2016).

The ERT can make important decisions under pressure pivoted on a set of guidelines, as well as necessary reference information such as team structures and contact lists. To call for a well-coordinated, well-structured approach to business functions essential recovery, the ERT ought to be well empowered, well equipped to respond or deal with trauma, proper communication plans, and well exposed to practice and learning when it comes to a decision making unique to strange circumstances and pressure. Adopting a single point of control is essential in managing a loose collection of people in a dynamic project, and thus, it needs to be practical and look the part. The presence of logical structures is vital in having an active command and control post. Such logical structures would incorporate essential functions such as communication, administration, intelligence, and control.


Burtles, J. (2016). Principles and Practice of Business Continuity: Tools and Techniques (2nd ed.). Rothstein.

Edited by Ibrahim Alnami on Jun 19 at 10:44pm

Answer 2

In Emergency response it is important to note that it is the team members response that counts more than the performance of the team. Burtles and Noakes-Fry (2016) state very well that perhaps the single most important factor in determining the long-term success of an enterprise during a crisis such as a disaster or other major disruption is the performance of their emergency response teams. It is the team members performance of the day which counts rather than the procedures, plans, or resources (Burtles, 2016). I know this is proven true because when I was working in a behavioral health environment with children that were suffering with suicidal tendencies, I have seen up close how important response is to saving a child’s life. It was not the procedure or plan that saved a child’s life, it was the response team of the workers that stepped in with cognitive behavior therapy, or a specialized team that would talk a person down from cutting themselves with a knife. Response was critical in that type of work environment, and I could not agree more how Burtles and Noakes-Fry (2016) stated this.

Other important information in Chapter 7 discussed assembling the Right Emergency Response Team, having through training, education, and exercising, having appropriate tools for the job, command and control, communication, essential features and what to have access to during a disaster such as proper briefing area, phased incident management, and lack of certainty. Although all of these components are important for Emergency Response, I feel that command and control, and communication are the most important. They are the most important because without proper command and control, and no proper form of communication we would lose the structure and available access to get the job done and it would cause all of the other areas of importance to fail. Communication does fail and in Emergency Response and we need to work on the pre-planning phase of knowing alternate communication will be needed. As for command and control one must give the illusion that everything is fine and under control while using communication, administration, intelligence, and control of making sound decisions in a high stress situation.

Burtles and Noakes-Fry (2016) focus on command and control as a single point of control is the only effective way to manage a loose collection of people who are suddenly plunged into a dynamic project. Any other approach will lead to a loss of control as different groups divert from the original intention. Such diversion can be the result of differing interpretations or they may be due to the changes of circumstance as the situation evolves Burtles and Noakes-Fry (2016). I feel that the best example that is easy to picture is any personal working in the Emergency Department. They constantly are plunged with stress and have to find new ways to handle the new circumstances that come their way.

Burtles and Noakes-Fry (2016) discuss communication often but I like how the author discussed keeping in mind of his or her own viewpoints and needs. There should be an open dialog with absolute honesty. You cannot hide the truth; it will emerge with, or without, your help. Burtles and Noakes-Fry (2016).

BC during Emergency Response is important because pre-planning will help gain a better sense of control, and planning ahead will help eliminate the chance of not having the proper communication. Being prepared by having communication facilities set up such as phone lines for incoming and outgoing calls, and back up power, and satellite phones are effective during the pre-planning stages. The best takes away point from this Chapter would be Always be ready!


Burtles, J., & Noakes-Fry, K. (2016). Principles and Practice of Business Continuity : Tools and Techniques (2nd ed). Brookfield, CT: Rothstein Publishing.

Answer 3

From the selected reading, I would say that the BC community has a good overall understanding of emergency response but is not necessarily well-oriented or focused on its role. I say this because, from my perspective, I believe the author in this chapter heavily discussed behavioral aspects, and command and control post requirements. The text could have answered the introduction goals of adding details on who does what, when, and how in the event of a disruption, differently. Still, the information presented is valuable and reasonable for BC personnel to understand. Probably, it could be found more useful for larger companies and organizations.

A good foundation on how emergency management agencies work as well as life-line services will come a long way toward preparing the plans for continuing the business operations. It will serve to understand the overall emergency response picture, establish timelines, and when assigning priorities. Even though I am unsure if the chapter objectives were met, I think that focusing on those three questions can allow different types of businesses to respond to the emergency effectively. Burtles (2016) also mentioned that the emergency response team’s performance is perhaps the most essential factor in determining the long-term success of the enterprise. Therefore, I think that the section on training, education, and exercise should be expanded.


Burtles, J. (2016). Principles and Practice of Business Continuity: Tools and Techniques (2nd ed.). Rothstein.

Edited by Nelly Perez-Melendez on Jun 21 at 11:46pm