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Discussion: This week we focus on the knowledge management cycle noted in Figure 5.3 in the Information Technology and Organizational Learning text. Note the various aspects of knowledge management, continuous innovation, and competitive advantage and how they integrate with one another.

1) Hari Krishna Kommineni

Knowledge Management

Aspects of knowledge management

Knowledge management entails defining, structuring, retaining, and sharing the knowledge and experience of employees within an organization. Knowledge management is essential and plays a critical role in the future. It entails the use of advanced information systems and distributed databases for complex tasks. It is vital since it improves an organization’s efficiency and saves knowledge within the company. Knowledge management is based on four components i.e., people, process, content, and strategy. People are always needed to lead, sponsor, and support knowledge sharing. Well defined processes are also required to manage and measure knowledge flows. Content and IT tools are also important since they connect the right people to the right content at the right time. A clear strategy enables knowledge management to the most critical and urgent needs of the organization.

How Aspects of knowledge management integrate with one another.

Organizations nowadays are practicing strategic knowledge management, sharing knowledge, knowledge acquisition, and knowledge codification, intending to enable continuous innovation. Continuous innovation is encompassed on individual creativity, commercialization, knowledge implementation, and organizational strategic flexibility. Knowledge management is also crucial in gaining a competitive advantage over competitors. It provides a way for the organization to learn how technology will support innovation and competitive advantage (Langer, 2018). Any organization incorporates strategic management to gain a competitive advantage over others. Knowledge must be created, distributed, and utilized in an entire organization for a sustainable competitive advantage. It is also essential to identify the type of knowledge that best suits the organizational activity for better performance. The relationship between knowledge management and sustainable competitive advantage is highly positive.


Langer M. A., (2018). Information Technology and Organizational Learning. Managing Behavioral Change in the Digital Age (3rd Edition)


Raghuvaran Kuruva
Knowledge Management is the methodology, tools, and strategies to gather, combine, and disseminate knowledge. It involves techniques involving understanding creation, acquisition, storage, organization, distribution, sharing, and application. These can also be categorized into enterprise and technological know-how components.

The agency issue consists of organization-wide strategy, trendy and guidelines, policies, and socio-cultural environment (Langer, 2018).

The technological know-how factor consists of equipment and methods to effectively affect expertise administration practice, which gives values to its business, employees, customers, and partners. The tools can further be classified into information creation, expertise integration, understanding sharing, and expertise utilization.

The various steps are described here:

1. Knowledge Creation – Knowledge is created both as express or tacit knowledge. Explicit know-how is put in a paper or electronic format. It is recorded and made reachable to others. Tacit knowledge is created in the minds of people. This information resides within individuals. This expertise wishes to be converted into explicit information to file and share it with others in the organization.

2. Knowledge Storage – Knowledge is stored and equipped in a repository. The decision on how and where lies with the organization. However, this phase’s goal is to enable the corporation to contribute, arrange, and share understanding that.

3. Knowledge Sharing – Knowledge is shared and accessed with the aid of people. They can either search or navigate to the information items.

4. Knowledge Utilization – This is the end intention of the understanding practice. Understanding administration no longer has any cost if knowledge created is now not utilized to its potential. (Gupta, 2018). The more excellent knowledge is created as expertise is applied and utilized.

Advantages of expertise management

Some of the common advantages of expertise administration include:

• improved organizational agility

• Better and faster choice making

• Quicker problem-solving

• increased charge of innovation

• supported employee boom and development

• sharing of professional expertise

• Better communication

• improved commercial enterprise processes


Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9

Gupta, S. (2018). Driving digital strategy: a guide to reimagining your business. Boston, MA: Harvard Business Review Press.

Naresh Penchala

Recently, multiple organizations are continually embracing the significance of technology advancements and emerging competitiveness, consequently reaping the benefits of developing, transferring, utilizing, and safeguarding data assets. However, technological advancements necessitate knowledge management (Taskin et al., 2016). Langer (2018) defined knowledge management as the capability among organizations to create, disseminate, and embody its products with a new experience. As such, several steps are essential in assessing the value and chain of events during organizational assessments from the development of expertise, continued innovation, and the competitive advantage. Moreover, knowledge management provides methods via which corporate understand ways of utilizing technology in supporting competitive advantage and innovation (Langer, 2018).

Knowledge generation refers to the re-creation of corporate and their components as a continuous process that necessitates individual and organizational self-renewal. Nevertheless, top executives wander about effective methods of combining emanating technologies and require knowledge management concepts to comprehend how such technologies aid enhances competitive innovation. Likewise, the Information technology department, upon perceiving technology as a continuous process, need to understand how to accomplish the broader organizational scope by seeking real missions involving measurable outcomes. Moreover, technological advancements initiate an apprehension concerning the significance of organizational learning towards competitive advantage that necessitates tacit knowledge. Tacit knowledge entails processes like understanding the social or cultural history, problem-solving, expectation horizons, and assessment of risks and uncertainties (Langer, 2018).

Furthermore, it is essential to integrate technology whenever seeking competitiveness and maintenance of the strategic organizational value. Combining the above concepts involving technological concepts and enhanced knowledge dynamism accelerates the quantity of emanating knowledge-innovation events and sustains competitive advantage via the identification of professional opportunities (Langer, 2018). In conclusion, adopting technological advancements should be an initiative of top executives in both an organization and other employees.


Langer, A. (2018). Chapter 5: Managing Organizational Learning and Technology. In A. Langer, Information Technology and Organizational Learning: Managing Behavioral Change in the Digital Age, Third Ed. (pp. 109-137). USA: Taylor & Francis Group.

Taskin, N., Pauleen, D., & Intezari, A. (2016, June). Looking Beyond Knowledge Sharing: An Integrative Approach to Knowledge Management Culture. Retrieved from Research Gate:…

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