Larkin School of Nursing Clinical Quality and Service Delivery Discussion

Can you help me understand this Nursing question?

Chapter 8

1. Describe the relationship between clinical quality and patient experience of care.

2. What role does accountability play in ensuring the consistent delivery of quality care? What are some of the hallmarks of a culture built on this concept. List a few tactics that created such a culture.

3. Considering the ever-increasing demand created by healthcare reform, how do organizations stay focused on one area long enoght to the the results? What prevents them from feeling that they are junping from one goal to another?