interview Questions

I’m working on a Writing exercise and need support.

Please complete these questions in 2-5 sentences. Must ahve some Customer Service or Medical experience.

1.Describe a situation in which you were able to effectively “read” a customer and guide your actions by your understanding of their individual needs or values.

2.Tell me about a time when you had to deal with what you felt were unreasonable customer requests.

3.Tell me about a time when you had to use your written communication skills to get an important point across to your teammates.

4.How do you let someone know that you understand what they are saying? Share an example using a customer or co-worker.

5.Describe a time where you made a mistake in your work. How did you find the mistake? How did you fix it? What was the outcome?

6.Tell me how you personally organize yourself when you have a lot of work.

7.How do you keep yourself motivated to be successful in a fast-paced work situation?

8.Describe a situation that showcases your ability to learn from successes and failures and help others do the same.