Imagine that you are Director of Human Resources for a large global Pharmaceutical organisation. You are based in the company/s head office in Singapore.
Imagine that you are Director of Human Resources for a large global Pharmaceutical organisation
The purpose of this assignment is to encourage you to apply the theories and frameworks learned in class in a situation that resembles a real life setting and in doing so to fully understand the application and usefulness in understanding and managing people in a global environment.
Imagine that you are Director of Human Resources for a large global Pharmaceutical organisation. You are based in the company/s head office in Singapore. Your organisation plans to expand its operations quickly into Europe, South America and Japan. Ideal locations have been identified in Dublin (Ireland). Sao Paulo (Brazil) and Kyoto (Japan). You plan to recruit a team of four individuals from the head office in Singapore who will be tasked with the initial set-up and ongoing management in these locations. They will travel, as a team of four, to each location to oversee initial set up. The assignment is expected to take up to two years to complete. The team will live as expats in these locations for the duration of the assignment.
Employees and middle to lower management will be recruited locally for each of the three locations (Dublin, So Paulo and Kyoto. Once each operation is up and running, your team of four will return to HQ in Singapore from where they will direct operations in their roles as Head of Operations, Head of Procurement, Head of Sales & Marketing and Head of HR and for the company’s operations in these three locations.
You know that for this team of four to succeed in managing operations from afar, for these very different cultures, they will need to be culturally competent as well as being excellent leaders and managers.
You need to choose the right people for the job in so far as they need to be willing and able to commit to a two year assignment away from home. Then you will need to provide them with the appropriate training.
Using the theories and frameworks learned in class outline and explain how you might approach both aspects of this task:
Firstly, Recruiting the right people for the job
Secondly, Preparing a training course that will help them to navigate these three very different cultures.
Areas you should focus on might include, but are not limited to, the following:
1. Recruiting the right people
a. How might you identify individuals who are willing and able to agree to a two year expatriate assignment?
b. How might you identify people who are most likely to succeed in these very different cultures?
c. What personal considerations should you make them aware of?
2. Preparing a training course that will help them to navigate these three very different cultures.
a. What are the important areas that you will need to cover?
b. What topics are essential for the manager to understand before they embark on their foreign assignment?
c. How can you help them to lead and manage people effectively and avoid making fundamental cultural errors?
d. Also, How can they refine their communication, negotiations and leadership skills to suit the cultural environment they will work in?
e. Will they need to alter their approach to managing teams?
f. Finally, How should they recognise and deal with ethical conflicts?
You should refer to the theory learned in class. You must refer to a minimum of four journal articles in your assignment. However, to achieve an ‘A’ grade your reading should be much more extensive; in the past “A” grade papers have cited in excess of 15 articles.
Hint: you will also find a list of journal articles in your study guide and you can use the UCD eLibrary to search for articles in The Harvard Business Review and other academic journals.
You can collect data from books (travel books can prove very useful), newspapers and magazines (published in the country in which these operations will be located), on culture related websites (such as the GLOBE Project or Geert Hofstede sites) or by interviewing individuals who originate from that country or have visited or worked there.
Your paper should have an introduction and final remarks / conclusion. The main body of the assignment should focus how will identify the right people for the assignment and on the training course outline i.e. the topics it will cover and why these topics are important. It should have a mixture of theory and practice i.e. it should show how the theories of culture outlined in class apply in a practical way to these three cultures. Finally, please use a table of contents and headings to guide the reader through your assignment.