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The change process is now complete, and you are beginning to gather compelling evidence to demonstrate the organization’s results to senior leaders. To evaluate a change, you need to revisit diagnostic models and decide upon measures that will describe data about the change process. You want to report what happened during the change process, if the change was indeed effective, and what unanticipated conditions, both positive and negative, have occurred. Senior leaders have asked that you prepare an executive summary outlining the results of your evaluation. Prepare an executive summary that includes the following:
- Describe the interventions, programs, or initiatives that were conducted during the change process, any unanticipated conditions, positive or negative, that arose, and how they were addressed.
- Give a brief overview of the assessments that were used to gather the data and evaluate the change.
- Summarize the state of the organization after the change process. Did it achieve its intended return on investment (ROI)? Why or why not?
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