Case Study Argosy Medical Center

Help me study for my Health & Medical class. I’m stuck and don’t understand.

Please submit via a Word or pdf document in APA format (title page, body page, reference page).

  • Read Case Study Argosy Medical Center. Based on steps in the training design process, answer the following questions. All answers should be SUBSTANTIAL and well-developed:
    1. As the director of the OD department, explain the root cause of the problem with customer service?
    2. Based on your determination of the root cause, what interventions would you recommend to the CEO and WHY?