Homework Assignment 4

Due in Week 4 and worth 30 points

Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

If you do not have a personal experience that echoes either of these situations, you may use Internet to search for a case that reflects either of these situations.


  • one’s personal investment strategy since 2008
  • reducing waiting times at the local hospital or emergency room
  • reducing difficulties trying to connect to a Wi-Fi Internet provider

Answer the following questions in the space provided below:

  1. Describe the experience in the project.
  2. What were the solutions used to address the problem?
  3. Was the case you described a special-cause or common-cause?
  4. Do you feel the solution or approach used appropriate for the cause?
  5. What would you do if you could do it again?
  6. What conclusions can you draw from the problem-solving or process-improvement techniques?

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment. In your original work, you may use aspects of existing processes from either your current or a former place of employment. However, you must remove any and all identifying information that would enable someone to discern the organization(s) that you have used.



I don’t know how to handle this English question and need guidance.

Based on what you have read, watched, and listened to this week, respond to the following prompts:

1. Discuss three different literary terms from any of last week’s lists, showing how they relate to the works of literature and art from this week. Try to use terms you have not applied thus far.

2. Reflect on your favorite artists from weeks 1-4. What connections do you see between these works? What common themes do you notice? Why are these artists unique to you? Your response should include quotes from or references to at least two works of literature (one must be from this week) and two other works (one must be from this week).

As in all of your writing for this course, remember to be original in your writing. Do not simply retell information you learned from this week’s sources.

Your paper should be a minimum of 350 words and be written in proper paragraph form. Your assignment must be in MLA format and you must quote or paraphrase and properly cite each work at least once. For this assignment, you do not need to include a Works Cited page. Before submitting your paper, please review the Guidelines for Written Work on the Syllabus & Course Info page.

Submit a copy to this assignment dropbox, as well as a copy to the Turnitin dropbox below.