I’m studying for my Writing class and don’t understand how to answer this. Can you help me study?
Chapter 1
- Know the scientific school management and how it can applied to healthcare operations management
- How the characteristics of a healthcare organization influence decision making
- Current trends in healthcare operations managements and their importance in hospitals
- Four key functions of management and how they influence and they can be implemented to enhance management control
Chapter 2
- Characteristics that define a hospital
- The difference between health policies and regulations
- How the mission of a hospital differs from other organizations
Chapter 3
- Ways that hospitals can improve financial performance outside of its operations
- Ratio analysis and its usefulness in operations management
- Common organization of a balance sheet
- The relationship between operations and working capital management
Chapter 4
- Defining business process and what happens
- Four major components of the process improvement methodology
- Two common approaches to benchmarking
- Difference between Six Sigma and Lean
