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Can you help me understand this Social Science question?

Conflict Resolution

Your Mid-Term will be an interactive learning experience. You will be watching a “Talks @ Google” video on emotionally-charged conflicts by Dan Shapiro. This should be an enjoyable mid-term. I suggest you take notes as you watch the video.

You will write an APA paper of at least 850 words which not only summarizes key points but shows your understanding and comprehension of how to use these strategies in your home/business life.

Enjoy the video!